Receptionist

VACANCY ANNOUNCEMENT

Join Our Team at Jamnet Executive Lodge

Where Hospitality Meets Excellence

Jamnet Executive Lodge, located along the M3 Road in Zomba District, is a growing hospitality establishment committed to delivering exceptional accommodation and outstanding customer service. We pride ourselves on providing quality hospitality services in a professional, comfortable, and welcoming environment for both business and leisure travelers.

As part of our continued growth, we are inviting applications from suitably qualified, motivated, and experienced individuals to fill the following positions:

Receptionist (1 Position)

Key Duties and Responsibilities

• Welcome and assist guests in a professional and friendly manner.
• Manage guest check-ins and check-outs.
• Handle room reservations and booking inquiries.
• Answer telephone calls and respond to customer inquiries.
• Maintain accurate guest records and billing information.
• Receive payments and issue receipts.
• Coordinate with housekeeping and other departments to ensure excellent guest service.
• Handle guest complaints professionally and promptly.
• Maintain cleanliness and organization of the reception area.

Qualifications

• Diploma or Certificate in Hospitality Management, Front Office Operations, Business Administration, or a related field.

Experience

• At least 1 year of experience in a reception or customer service role.
• Experience in the hospitality industry will be an added advantage.

Skills and Competencies

• Excellent customer service skills.
• Strong verbal and written communication skills.
• Computer literacy.
• Good organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Ability to work under pressure and on flexible shifts.
• High level of honesty and confidentiality.

Method of Application

Interested candidates who meet the above requirements should submit the following:

• A cover letter indicating the position being applied for.
• A detailed Curriculum Vitae (CV).
• Copies of relevant academic and professional certificates.
• Names and contact details of three traceable referees.

Applications should be addressed to:

The Managing Director

Jamnet Executive Lodge

M3 Road

Zomba District, Malawi

Email: mafungajames@ymail.com

Please indicate the position you are applying for in the subject line of your email.

Application Deadline: Wednesday, 30thSeptember 2026

Only shortlisted candidates will be contacted.

Jamnet Executive Lodge is an equal opportunity employer. Female candidates are strongly encouraged to apply.