Operations Officer
Looking for your next big break? Consider the Consultancy for Operations Officer at APEC Cleaning Services based in Blantyre, Malawi. Interested candidates are encouraged to submit their applications before the closing date on May 4, 2026. Make sure to follow the application instructions below carefully. Please ensure to mention you found this opportunity on NyasaJobs.com website when submitting your CV and application to the employer or when making online applications for organizations.
WE ARE HIRING: OPERATIONS OFFICER
LOCATION: Blantyre, Malawi
TYPE: Full-time
REPORTS TO: Managing Director
ABOUT THE ROLE
The APEC Cleaning Services seeks a strong Operations Officer to lead daily cleaning operations across Blantyre. You will manage and coordinate 100+ cleaners deployed to homes, offices, schools, churches, and industries. Your job is to ensure excellent service delivery, quality control, and client satisfaction every single day.
KEY DUTIES
- Prepare daily/weekly rosters and deploy 100+ cleaning staff across multiple client sites
- Conduct site inspections to monitor quality and ensure compliance with company standards
- Supervise, train, and motivate 100+ cleaners and team supervisors
- Respond to client requests and complaints within 4 hours
- Manage stock of cleaning materials, equipment, and uniforms
- Coordinate transport of staff and equipment between sites
- Control operational costs and submit weekly reports to the Managing Director
- Ensure all teams follow health, safety, and customer service procedures
REQUIREMENTS
- Diploma/Degree in Business Administration, Operations Management, Hospitality, or related field
- Minimum 3 years’ experience supervising 50+ staff in cleaning, facilities, or operations
- Valid driver’s license with 2+ years driving experience – you must drive to sites
- Strong leadership, problem-solving, and decision-making skills
- Excellent communication in English and Chichewa
- Proficient in MS Word, Excel, and WhatsApp
- Able to work weekends and public holidays when required
- High integrity and reliability
BENEFITS
- Competitive basic salary
- Transport allowance for site visits
- Airtime allowance for operations coordination
HOW TO APPLY Send:
- Your CV with 3 traceable references
- Cover letter detailing your experience managing large teams
- Copy of driver’s licens
Email: fostergizborn@gmail.com WhatsApp: 0983911192 Post: P.O. Box 3417, Blantyre Subject: Application – Operations Officer
DEADLINE: 4 MAY 2026
FEMALES ARE STRONGLY ENCOURAGED TO APPLY
The APEC Cleaning Services is an equal opportunity employer. Only shortlisted candidates will be contacted. Must be ready to start immediately.