Don't miss out on the Regional Supervisor- Eastern position at Epay Mobile Money based in Zomba, Malawi. Interested candidates are encouraged to submit their applications before the closing date on August 14, 2026. Please refer to the official details below for full instructions on how to apply. Please ensure to mention you found this opportunity on NyasaJobs.com website when submitting your CV and application to the employer or when making online applications for organizations.
Epay Mobile Money
Job Vacancy Advertisement – Regional Supervisor- Eastern
Epay mobile money is inviting applications for suitably qualified candidate to fill the position of Regional Supervisor in Eastern region
Epay Mobile Money delivers digital payment services across Malawi. The services include; Money transfer, merchant payments and bill payment. The focus stays on safe, affordable, and accessible financial services.
Position: Regional Supervisor
Location: Zomba
Reporting to: Marketing Manager / Senior Customer Experience Officer
Job Purpose
The Regional Supervisor will be responsible for overseeing and optimizing operational activities across the region, Ensuring the efficiently delivery of EPAY Financial services to emerge consumers. You will play a crucial part in implementing operational strategies and maintain high service standard with the management and framework of the company.
Key Responsibilities
- Oversee and Manage daily regional activities to ensure efficiency and effectiveness
- Implement and optimize operational strategies for money transfer and other financial services
- Monitor Key Performance Indicators KIPs and identify areas for process improvement
- Lead, train and mentor sales and marketing team within designated region
- Collaborate with cross functional team to streamline workflows and enhance customer satisfaction
- Manage operations budgets and resources efficiently
- Set regional sales and marketing goals that match overall company targets
Skills and Qualifications
- bachelor’s degree in business administration, marketing, or a related field
- Experience in customer services, sales and marketing, mobile money or operations
- Experience in supervising staff
- Strong leadership and communication skills
- Strong customer services and problem-solving skills
- Basic computer skills and report- writing ability
- High level of integrity, accuracy and accountability
- Ability to work under pressure and meet targets
Method of Application
Interested candidates should submit their application letter, updated curriculum vitae (CV), three traceable referees, and attach copies of relevant certificates to smphamba@epay.mw
Closing Date
14th August, 2026
Only shortlisted candidates will be contacted.