Looking for your next big break? Consider the Business for Call for an Individual to Own the Industrial Solutions & ICT Business at Hallmark Limited in Malawi. Interested candidates are encouraged to submit their applications before the closing date on August 21, 2026. Read the details below to apply. Please ensure to mention you found this opportunity on NyasaJobs.com website when submitting your CV and application to the employer or when making online applications for organizations.

INDUSTRIAL SOLUTIONS & ICT BUSINESS

Hallmark Limited is looking for an individual to own the Industrial Solutions & ICT Business in the Central Region end-to-end, driving revenue, margins, client relationships, and cash flow. The role will focus on building recurring annuity revenue through managed services, licensing and support contracts, rather than relying on one-off supply sales.

Key Responsibilities

• Own the Industrial Solutions and ICT revenue, margin, client relationships and cash for the Central region.
• Grow recurring, annuity-style revenue through managed services, licensing, support and maintenance contracts.
• Prepare and issue quotations within approved margins, working with Operations for cost/lead time and Finance for margin.
• Own the portfolio’s debtor book jointly with Credit Control, ensuring the number credits when collected.
• Grow average deal size and convert pipeline opportunities from Business Development and the Bid Office.
• Own client relationships across institutional, government, industrial and corporate accounts.
• Give every logged client issue a response, diagnosis and committed action plan within 24 hours.
• Coordinate technical and engineering response through the relevant supervisors and keep clients informed to closure.
• Manage contract renewals, upselling and account expansion so no contract expires unnoticed.
• Execute the client-visitation programme and submit daily call reports, including nil entries.
• Supply client-specific and commercial content for bids and tenders within internal deadlines.
• Pass qualified referrals to other Solution Lines and report competitor activity and client feedback to Market Intelligence.
• Maintain accurate client records, contacts and pipeline data in the group system.

Qualifications & Experience

• Degree or diploma in engineering, information technology, business or a related discipline.
• At least one current relevant vendor sales or technical certification is an added advantage.
• Valid driving licence.
• At least three years selling industrial equipment, ICT infrastructure or managed services to institutional or corporate clients.
• Demonstrated experience building support, licensing or maintenance annuity revenue.
• Sound understanding of margin, lead time and debtor management, not price alone.
• Comfortable carrying a number and being measured against it.

How to Apply

Please send your resume and cover to hr@hallmark.mw with the subject line “Industrial Solutions & ICT Business”. The deadline for closing applications is 21st August 2026. Only shortlisted candidates will be contacted.